Our Privacy Commitment to You
Six core principles that guide how 95asia handles your personal data
Summary: 95asia is committed to protecting your privacy. We collect personal data only for legitimate purposes, never sell it to third parties, and give you full control over your own information.
Welcome to the Privacy Policy 95asia. This document outlines our privacy practices — how we collect, process, store, and protect your personal information when you use our platform, whether via the website or mobile app.
95asia is an online entertainment platform providing Sports Betting, Live Casino, slots, poker, jackpot, and live match services to eligible Malaysian players. In delivering these services, we need to collect and process certain personal data to ensure the platform operates safely, efficiently, and in compliance with applicable laws.
This policy applies to all information we collect about you through the 95asia, including during account registration, while using the platform, during any financial transactions made via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or FPX, and during any interaction with our customer support team.
By using the 95asia, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. For any privacy-related enquiries, you may contact us through the channels listed in Section 12 of this document.
95asia collects two main categories of data — information you provide directly to us, and information collected automatically as you use our platform.
A. Information You Provide Directly:
B. Automatically Collected Information:
- Platform usage data: Games played, bets placed, transaction history, login and logout times, session duration.
- Technical data: IP address, device type, operating system, browser type and version, screen resolution.
- Approximate location data: Based on IP address — solely for geographic verification and legal compliance purposes. We do not track your precise GPS location.
- Cookie data: Preference settings, login sessions, and usage data to enhance your experience. See Section 6 for more details.
For identity verification purposes and to comply with legal requirements related to anti-money laundering, 95asia may request additional documents such as a copy of your identity card or a utility bill for withdrawals that exceed certain limits. This information is stored securely and used solely for verification purposes.
Data collected by 95asia is used for the following purposes, and only for these purposes:
95asia does not use your data to build psychological profiles, sell targeted content to you through third parties, or for any purpose unrelated to the provision of our online entertainment platform services.
95asia does not sell, rent, or disclose your personal data to third parties without your consent, except in the limited circumstances described below:
- Payment Service Providers: The transaction information required is shared with the payment processors we use — including digital wallet providers such as Touch 'n Go, DuitNow, GrabPay, Boost, and ShopeePay, as well as the FPX system for banks such as Maybank2u and CIMB Clicks — solely for the purpose of processing your financial transactions.
- Game Software Providers: Limited technical data required to ensure games function correctly may be shared with registered game software providers. These providers are bound by strict data protection agreements.
- Legal Authorities: 95asia will disclose personal information when required by law, court order, or the directive of a competent Malaysian authority. This includes investigations related to anti-money laundering or other unlawful activities.
- Technical Service Providers: Third-party companies that assist us in running the platform's technical operations — such as cloud server services and security monitoring — may have limited access to data in the course of performing their functions. All such parties are bound by strict confidentiality agreements.
Our Commitment: In all of the above cases, data is shared only to the extent necessary for that specific purpose. We do not permit any third party to use your data for independent marketing purposes or any other purpose outside the scope of our agreement with 95asia.
Protecting your personal data is a top technical priority at 95asia. We implement multiple layers of security to ensure your information cannot be accessed, altered, or disclosed without authorisation:
- Encryption in Transit: All communications between your device and the server 95asia is encrypted using TLS 1.3 protocol with 256-bit encryption — making any data transmitted unreadable to any intermediary party.
- Storage Encryption: Sensitive data stored in our databases — including financial information and verification documents — is encrypted using AES-256 encryption.
- Two-Factor Authentication (2FA): We offer and encourage the use of 2FA for all accounts. Once enabled, every login attempt requires additional verification via a code sent to your mobile phone.
- Continuous Security Monitoring: Our systems are monitored around the clock to detect any suspicious activity or intrusion attempts.
- Internal Access Controls: Only authorised personnel may access members' personal data, and every access is logged for audit purposes.
- Regular Security Testing: 95asia conducts regular security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
That said, it is important to understand that no security system is completely impenetrable. In the unlikely event of a data breach affecting your personal information, 95asia is committed to notifying you in a timely manner and taking appropriate remediation steps.
You also have a role to play in protecting your own account. Make sure you use a strong and unique password, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been accessed without authorisation, contact support 95asia immediately.
95asia uses cookies and similar tracking technologies to enhance your experience on the platform. Understanding what cookies are and how they are used helps you make more informed choices about your privacy.
Types of Cookies We Use:
- Essential Cookies (Required): Required for the platform to function properly — including maintaining your login session, remembering your language preference, and ensuring session security. These cookies cannot be disabled without affecting core platform functionality.
- Performance & Analytics Cookies: Used to understand how members use the platform — most visited pages, time spent, and navigation patterns. This data is collected in aggregate and anonymised solely for platform improvement purposes.
- Functional Cookies: Remembering your personal preferences such as display settings, favourite sports, and session information to provide a more personalised experience on your next visit.
You can manage or delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and your experience of using the platform. 95asia.
As a member 95asia, you have the following rights regarding your personal data. We fully respect these rights and will honour every valid request within the stipulated timeframe:
To exercise any of the above rights, contact our privacy team by email at support@95asia.site, stating the right you wish to exercise and the relevant details. We will respond within 14 business days.
95asia retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as your account remains active. Once data is no longer needed, it is securely deleted or anonymised.
- Active Account Data: For as long as your account is active, we retain all relevant data to ensure continuity of service.
- Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with Malaysian legal requirements regarding financial records and anti-money laundering.
- Support Communication Logs: Retained for 3 years for reference and the resolution of any disputes that may arise.
- Usage Data & Technical Logs: Retained for 12 months for security and platform improvement purposes, then deleted or anonymised.
- After Account Closure: Upon account closure, personal data that is not required to be retained by law will be deleted or anonymised within 90 days.
In certain cases, 95asia may be required by law to retain certain data even after you have requested its deletion. In such cases, we will inform you of the reason the data must be kept and the required retention period.
Platform 95asia may contain links to third-party websites or services in certain contexts. Our Privacy Policy does not apply to those third-party sites or services, and we are not responsible for their privacy practices.
We encourage you to read the privacy policy of every website you visit, especially when it involves sharing your personal information. 95asia has no control over the content or privacy practices of third-party websites and accepts no responsibility for those sites.
Platform 95asia is intended for adults aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
All registration processes at 95asia requires age verification. If we discover that we have inadvertently collected personal data from anyone under 18, the account in question will be closed immediately and the personal data will be deleted from our systems as soon as possible.
If you are a parent or guardian and believe your underage child has registered on 95asia, please contact us immediately by email at support@95asia.site. We will take prompt action to address the matter.
95asia may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or user feedback. The "Last Updated" date at the top of this document will always indicate the most current version.
For material changes — that is, changes that significantly affect how we use your data — we will notify you via your registered email or through an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to read and understand the changes, and to decide whether you wish to continue using the platform 95asia.
Continued use of the platform 95asia after any changes are published will be considered your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 95asia handles your personal data, our privacy team is ready to assist through the following channels:
When contacting us regarding a privacy rights request (access, correction, deletion, and so on), please clearly state the type of request you are making and provide sufficient account information for us to identify you correctly. This is not to create unnecessary burden for you, but to ensure we do not disclose personal information to the wrong party.
Why Your Privacy Matters to 95asia
In the online entertainment industry, trust is the most valuable currency. Players who are confident that their data is safe and handled with integrity feel more at ease using the platform — and that is the foundation of the long-term relationship we aim to build with every member. 95asia. Privacy is not just a box to tick on a compliance checklist — it is part of the identity 95asia as a platform that genuinely puts players first.
We understand that when you register at 95asia, you entrust us with sensitive information — your name, financial details, payment methods such as Touch 'n Go eWallet and DuitNow, and your gaming activity records. That trust is not something we take lightly. Every technical and policy decision we make regarding data handling always comes back to the same question: does this protect or expose our users?
One of the things we emphasise most strongly to the team 95asia is the principle of minimum data collection — we only gather what is genuinely necessary. This means we do not ask for personal information that is irrelevant simply because it "might come in handy someday". If a piece of information is not needed to deliver our service properly, we do not collect it.
From a technical standpoint, 95asia continuously invests in security infrastructure to keep your data safe. This includes military-grade encryption (256-bit SSL), real-time intrusion detection systems, regular security testing, and adherence to industry best practices. We also ensure that all third-party service providers with access to our data — such as payment processors and game software providers — meet equally stringent security standards.
Another aspect we care deeply about is transparency. This Privacy Policy is written to be read and understood by everyday players, not just lawyers. When you know exactly what happens to your data, you are better placed to make informed decisions about using the platform. This is a basic form of respect that you deserve — and 95asia committed to providing it.
It is worth noting that data security is a shared responsibility. 95asia doing our part on the infrastructure and policy side — but you also play an important role by using a strong password, enabling two-factor authentication, and not sharing your account information with anyone. Together, we can ensure your account and personal data remain fully protected on the platform 95asia.
Your Data, Your Rights
As a member 95asia, you have full control over your personal information. We are here to respect and facilitate those rights.
Related Pages You Should Read
This Privacy Policy forms part of the information governance framework of 95asia. Please also read the following related documents for a complete understanding.
FAQ — 95asia Privacy Policy
Common questions players ask about privacy and data security at 95asia
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